Eureka Claims
Reuniting Rightful Owners with Their Forgotten Funds
In Australia, billions of dollars sit unclaimed — not because people aren’t entitled to it, but because systems don’t search for the rightful owners.
That’s where we come in. If you’re one of the 1 in 3 Australians with unclaimed funds, we’ll guide you through the process professionally and hassle-free.
Have you been contacted by Eureka Claims?
If you’re here, chances are you’ve recently received a letter or phone call from us.
That’s not an accident — and it’s not a mailing list.
You’re here because based on our research, we have a genuine belief that indicates there may be unclaimed money held in your name, and we’ve reached out to let you know.
Why have I been contacted about unclaimed money?
We help reconnect people with money that already belongs to them — funds that were never spent or lost, just left behind in systems that aren't designed to search for the rightful owner.
Most often whilst working with another client one of our agents has noticed what appears to be unclaimed money linked to your name. This often happens without people ever realising. Accounts are closed, cheques go unbanked, details change, and payments quietly remain outstanding for years until someone actively follows them up.
That’s where we step in.
Our role is to identify legitimate entitlements, guide the claim process, and support the return of those funds to their rightful owner. We understand that hearing about unclaimed money can come as a surprise, which is why we focus on transparency at every stage.
If you have questions or would like to understand more about how this works, you’re always welcome to reach out. We’re here to help you make sense of it — and decide what feels right for you.
Our Process Overview
Our process is designed to be clear, careful, and stress-free. We confirm legitimate entitlements, guide you through each step, and handle the paperwork and follow-ups on your behalf. You stay informed while we take care of the details.
01
Research & Authority to Release
We use dedicated research tools and careful checks across official records to confirm that only genuine claims are followed up. To begin, you’ll be asked to complete an Authority to Release form. This allows us to identify where your unclaimed funds are being held and gives us permission to communicate with the relevant authority on your behalf.
02
ID Verification & Contact
Your privacy matters to us. We use secure identity-verification methods, including AusPost Digital ID where available, to confirm we’re dealing with the right person. Once verification is complete, we’ll be in touch to explain what we’ve found, walk you through the next steps, and answer any questions you have.
03
Claim Submission
With your permission, we then take care of the paperwork and communicate directly with the relevant holding authorities on your behalf. Our role is to manage the details and follow-ups so the process feels straightforward and manageable, rather than overwhelming.
04
Claim Outcome & Payment
When the claim is approved, the funds are released to you. We work on a no-recovery, no-fee basis, meaning our fee is only applied once your money has been successfully returned.
How Are We Regulated?
Eureka Claims operates within Australia’s strict regulatory framework designed to protect consumers and ensure the lawful return of unclaimed funds. We are required to follow anti-money laundering and counter-terrorism financing laws, as well as legislation governing the handling and recovery of unclaimed money.
These regulations mean we must:
Verify identity before progressing a claim
Ensure all information provided is accurate and not misleading
Return recovered funds securely to the rightful owner’s nominated account
Compliance isn’t optional — it’s built into how we work. Our processes are designed to meet these requirements while remaining clear, respectful, and transparent for our clients.
What Is Unclaimed Money?
Unclaimed money refers to funds that belong to an individual or business but could not be returned when they became payable. This often happens when:
You’ve moved house
Changed names or jobs
Passed away (and next-of-kin are unaware)
Bank or organisation records are outdated or incomplete
After a certain amount of time these funds are transferred to authorised custodians who hold them until the rightful owner comes forward.
For more FAQ's click here
Here's What One of Our Clients Thought
“I was genuinely stunned to discover I had a claim from more than 30 years ago. I’d married, changed my name, and moved after a death in the family, and had no idea I’d overpaid on an old account. Because my name had been recorded incorrectly, this would never have been found without Cherrie’s investigative skills. I’m so glad I reached out after receiving her letter."
Cherry H (WA)
For more Client Testimonials click here
Send us a message
We understand that looking at a website may not hold all the answers. Our team is here if you have any other questions. If you would like to talk to us, please call 1300 997 752